Introduction

At ActingCraft Academy ("we", "our", or "us"), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

We collect information that you provide directly to us when you:

• Register for our courses or workshops
• Fill out contact forms or subscribe to our newsletter
• Apply for admission or request information about our programs
• Communicate with us by phone, email, or other means

Personal Data

The personal information we may collect includes:

• Name, email address, phone number, and mailing address
• Professional and educational background information
• Payment information (processed securely through our payment processors)
• Audio, photo, or video content you share as part of your application or coursework
• Feedback, testimonials, or comments you provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address and browser type
• Operating system
• Pages visited and time spent on pages
• Referring websites or sources
• Device information (mobile or desktop)

We collect this information using cookies and similar technologies. You can control cookies through your browser settings.

How We Use Your Information

We use the information we collect to:

• Process applications, enrollments, and payments
• Provide, maintain, and improve our services
• Communicate with you about courses, workshops, events, and administrative matters
• Send promotional emails about new offerings, special events, or other information we think you may find interesting
• Analyze website usage to improve user experience
• Respond to your inquiries and provide customer support
• Comply with legal obligations

Information Sharing and Disclosure

We may share your personal information with:

• Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, and marketing assistance.
• Educational Partners: In cases where we collaborate with other institutions or professionals to provide educational services.
• Legal Requirements: When required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as described in this policy.

Data Security

We implement appropriate technical and organizational measures to protect the personal information we collect and process. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We maintain safeguards such as:

• Encryption of sensitive information
• Regular security assessments
• Access controls for our systems
• Staff training on privacy and security practices

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When determining the appropriate retention period, we consider:

• The amount, nature, and sensitivity of the personal information
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process the data
• Whether we can achieve those purposes through other means
• Applicable legal, regulatory, tax, accounting, or other requirements

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You may request copies of your personal information we hold.
• Rectification: You may request that we correct inaccurate or incomplete information.
• Erasure: You may request that we delete your personal information in certain circumstances.
• Restriction: You may request that we restrict processing of your information.
• Data Portability: You may request a copy of your data in a structured, machine-readable format.
• Objection: You may object to our processing of your information.

To exercise any of these rights, please contact us using the details provided below. We may need to verify your identity before responding to your request.

Children's Privacy

Our website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to remove that information.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date, and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to stay informed about how we are protecting your information.

Contact Us

If you have questions, comments, or concerns about this privacy policy or our data practices, please contact us at: